Privacy policy

I. Information We Collect

1. Personal Information
   • Registration and Login Information: When you register as a user of our store, we collect your email address, mobile phone number, created username, and password. These details are used to create and manage your account, ensuring that you can log in and use our services properly.
   • Order Information: When you place an order for products, we collect your name, shipping address, contact number, details of the purchased products, order amount, payment method, and order status. This information is essential for order processing, product delivery, and providing after - sales services.
   • Communication and Feedback Information: If you contact us via customer service hotline, email, or online chat, we record your communication content, contact information, and the issues or suggestions you provide. This is to resolve your problems more effectively and improve service quality.
2. Non - personal Information
   • Device Information: We gather device information related to your access to our store, including device model, operating system version, browser type, and IP address. This is to ensure service security and stability, optimize your user experience, and for statistical analysis of access patterns.
   • Browsing Behavior Information: We record your browsing history on our store, such as the product pages you visit, search keywords, and the time you spend on each page. This helps us provide personalized product recommendations, optimize store page layout, and understand user behavior preferences.

II. Use of Information

1. Service Provision: We utilize your personal information to complete order processing, product delivery, and after - sales services, ensuring that you can purchase and use our products smoothly.
2. Personalized Experience: Based on your browsing behavior and purchase history, we offer personalized product recommendations, customized content displays, and a shopping experience tailored to your preferences.
3. Service Improvement: By analyzing the collected information, we can identify and address issues in our services, optimize store functions and interface design, and enhance service quality and user satisfaction.
4. Security Protection: We use the collected information to prevent, detect, and respond to fraud, security threats, and other illegal activities, safeguarding the security of our store and users.
5. Legal Compliance: Under the premise of complying with laws and regulations, we may use your information to meet legal requirements, respond to law enforcement requests, or participate in legal proceedings.

III. Information Storage

1. Storage Location: We store your information on servers located in Specific Storage Location. These servers are protected by strict physical and electronic security measures. Additionally, we may use third - party cloud storage services, and these service providers also adhere to strict data security standards.
2. Storage Duration: We retain your personal information only for the shortest period necessary to achieve the collection purposes, unless otherwise required by laws and regulations. 

IV. Information Sharing and Disclosure

1. Service Providers: To provide services to you, we may share your information with third - party service providers, such as logistics and delivery companies, payment processors, and technical support vendors. These third parties use your information only to the extent necessary to perform their service duties and must comply with strict confidentiality and security regulations.
2. Legal Requirements: In cases required by law, such as in response to court subpoenas, government investigations, or other legal processes, we may disclose your information. We may also share your information when we believe it is necessary to protect the legitimate rights and interests of our store, prevent fraud, or other illegal activities.
3. Business Transfers: If our store is involved in mergers, acquisitions, asset sales, or other similar business transactions, your information may be transferred to the relevant third party as part of the transaction. However, we will require the third party to comply with this Privacy Policy or provide an equivalent level of privacy protection.

V. Information Security

1. Technical Measures: We adopt a series of advanced technical means to protect the security of your information, such as encryption technology, firewalls, and intrusion detection systems, to prevent the loss, leakage, tampering, and unauthorized access of information.
2. Administrative Measures: We have established strict internal management systems to regulate employees' access and use of your information. Only authorized personnel can access your information, and employees are trained on information security to strengthen their security awareness.

VI. Your Rights

1. Right of Access: You have the right to access your personal information on our store at any time, view the information we have collected about you, and update and modify it. You can perform relevant operations in the account settings after logging into your account.
2. Right of Rectification: If you find that the personal information we have collected about you is inaccurate or incomplete, you have the right to request that we correct or supplement it. You can contact our customer service team and provide the correct information for modification.
3. Right of Deletion: Under circumstances compliant with laws and regulations, you have the right to request that we delete your personal information. For example, when you no longer use our services and wish to cancel your account, you can request the deletion of your personal information. However, note that in some cases, we may need to retain some information as required by law.
4. Right to Restrict Processing: You have the right to restrict our processing of your personal information in certain situations. For example, when you dispute the accuracy of the information, you can request that we limit the use of that information during our verification process.
5. Right to Withdraw Consent: If you previously consented to our collection, use, or sharing of some of your information, you have the right to withdraw your consent at any time. However, withdrawing consent may affect your use of some services.

VII. Privacy Protection for Minors

VIII. Policy Changes

IX. Contact Us

• Email: [email protected]